Your Rights
Understand exactly what the Equal Status Acts grant you, what businesses can legally ask, and how to respond when your rights are challenged.
What a Business Can and Cannot Ask You Under the Equal Status Acts
The Equal Status Acts 2000-2018 require a restaurant, hotel, or shop to reasonably accommodate you, and limit what they can demand. Here's what they can ask, why it matters, and what to say if a business pushes for more.
Assistance Dog vs ESA vs Therapy Dog: The Real Legal Differences
These three terms are often used interchangeably online, but the Equal Status Acts treat one category very differently from the other two. Get the categories right and your conversations get easier.
Your Rights in Restaurants, Airlines, and Taxis (2026 Edition)
Three of the most common friction points for handlers. The Equal Status Acts cover them differently, and taxi drivers have started cancelling at higher rates than ever. Here's the law and the scripts that actually work.
When a Business Refuses Your Assistance Dog: Your Step-by-Step Response
You walked in. They said no. Now what? The exact escalation path, from a polite reminder of the Equal Status Acts, to the manager, to a complaint to the Workplace Relations Commission, without losing your cool.